Shipping policy
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📦 Shipping Policy
Welcome to Dr Hamza Ashraf Official Store (www.drhamzaashraf.pk).
We are committed to providing you with reliable and timely delivery of your orders.
🚚 Delivery Areas
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We deliver across Pakistan through trusted courier partners.
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International delivery is currently not available.
⏱ Delivery Time
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Orders are processed within 24–48 hours (working days).
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Delivery time usually takes:
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2–4 working days for major cities.
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3–7 working days for other locations.
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Note: Delivery may be delayed during public holidays, sales, or due to unforeseen courier issues.
📦 Order Tracking
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Once your order is dispatched, you will receive a tracking number via SMS/WhatsApp.
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You can track your parcel through the courier company’s website or by contacting our support team.
❌ Undelivered / Returned Orders
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If the customer is not available to receive the parcel, the courier will make 2 attempts.
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Orders not received will be returned to us, and the customer may need to pay re-delivery charges.
📞 Contact Us
For any shipping-related queries:
